# Medication Refills Telehealth | Hamilton Telehealth

> Request provider-reviewed medication refill support through Hamilton Telehealth. Refills depend on clinical appropriateness and are not guaranteed.

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# Medication refill requests, reviewed by a provider.
Hamilton Telehealth can review appropriate medication refill requests through a secure online intake. A provider looks at your medication, health history, timing, and care needs before determining whether a refill or another next step is clinically appropriate.
**Format**
Secure telehealth
**Best for**
Refill review
**Prescriptions**
Not guaranteed
**Records**
Helpful when available
## Refill support with clinical review.
Medication refills are medical decisions. Hamilton reviews the details behind the request so a provider can decide whether telehealth refill support is appropriate or whether you need in-person care, labs, records, or follow-up.
- 1 Submit medication details Include the medication name, dose, pharmacy, reason for use, last refill, and prescribing history when available.
- 2 Get provider review A provider reviews clinical fit, safety considerations, medication history, and any missing information.
- 3 Receive next steps Your provider may discuss whether a refill is appropriate, request records, recommend follow-up, or direct you to another care setting.
## A safer path than guessing on refills.
Medication refill support can help organize refill requests, medication history, safety questions, and appropriate follow-up before a provider recommends next steps.
- Refill request review
- Medication history discussion
- Care continuity
- Pharmacy-related questions
- Safety screening
- Follow-up recommendations
## Questions, answered.
A few common questions about refill requests and provider-reviewed next steps.
**Q: Are medication refills guaranteed?**
A: No. A provider must review the request and determine whether a refill is clinically appropriate.
**Q: What information should I provide?**
A: Include medication name, dose, how long you have taken it, why you take it, your pharmacy, recent records if available, and any changes in your health.
**Q: Can Hamilton refill controlled substances?**
A: Controlled-substance requests require careful review and must follow applicable rules. Hamilton does not promise controlled-substance prescribing, review availability, or approval for any medication request.
**Q: What if I need labs before a refill?**
A: Your provider may recommend labs, records, follow-up, primary care, or in-person evaluation before continuing certain medications.
**Q: Is this for emergency refills?**
A: No. This service is not emergency care. If you may be in danger from missed medication or have urgent symptoms, seek urgent or emergency care.
Medication refill requests require provider review. Refills and prescriptions are not guaranteed. Some medications or situations may require records, lab work, in-person care, or follow-up with a primary care provider or specialist.
## Request a provider review for your refill.