# Urgent Care Telehealth | Hamilton Telehealth

> Get provider-reviewed telehealth guidance for common non-emergency concerns through Hamilton Telehealth. Emergencies should always call 911.

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# Urgent care for concerns that cannot wait for guessing.
Hamilton Telehealth can help with common non-emergency concerns through a provider-reviewed online visit. Share what is going on, and a provider can help determine appropriate next steps, whether that means care guidance, a prescription discussion, follow-up, or referral to in-person care.
**Format**
Secure telehealth
**Best for**
Non-emergency concerns
**Review**
Provider-reviewed
**Emergencies**
Call 911
## A clearer next step for non-emergency symptoms.
Telehealth urgent care works best for concerns that need timely guidance but are not medical emergencies. Hamilton starts with an intake so a provider can understand your symptoms, risks, and whether online care is appropriate.
- 1 Describe your concern Share symptoms, timing, medications, allergies, and anything that has changed.
- 2 Get provider review A Hamilton Telehealth provider reviews whether the concern appears appropriate for telehealth.
- 3 Receive next-step guidance Your provider may recommend self-care, follow-up, medication discussion, testing, or in-person evaluation.
## Timely guidance for common questions.
Urgent care can help organize the questions patients bring when symptoms need guidance but do not require emergency care.
- Non-emergency symptoms
- Care guidance
- Medication discussion
- Follow-up planning
- Testing recommendations
- In-person referral when needed
## Questions, answered.
A few common questions about urgent care and when emergency care is needed.
**Q: Is telehealth urgent care for emergencies?**
A: No. If you have chest pain, trouble breathing, severe allergic reaction, stroke symptoms, severe bleeding, thoughts of self-harm, or another emergency, call 911 or go to the nearest emergency room.
**Q: Can I get a prescription?**
A: Possibly, but prescriptions are not guaranteed. A provider reviews your symptoms, history, and clinical fit before recommending treatment.
**Q: What if my concern needs in-person care?**
A: Your provider can recommend in-person evaluation, emergency care, testing, or follow-up when telehealth is not appropriate.
**Q: Can urgent care replace my primary care provider?**
A: No. It can help with certain non-emergency needs, but primary care is still important for ongoing conditions, prevention, and complete medical history.
**Q: What information should I include?**
A: Include your symptoms, when they started, medications, allergies, relevant medical history, and any warning signs.
Hamilton Telehealth urgent care is not for medical emergencies. If you are experiencing a medical emergency, call 911 or go to the nearest emergency room. Treatment, prescriptions, testing, and referrals depend on provider review and clinical appropriateness.
## Get provider-reviewed guidance for a non-emergency concern.